We are a regulated insurance intermediary licensed in Gibraltar by the Financial Services Commission. We are certified to ISO 9001: 2015 (Quality Management), ISO 27001: 2013 (Information Security Management) and ISO 27701: 2019 (Privacy Information Management).
As a leading Insurtech company, we are innovative from the ground up; from our industry-first loyalty scheme which rewards our customers, to our market-leading in-house technology and data analysis capabilities.
Alongside our many awards including Best Travel Insurance Provider, Best Claims Service, Best Customer Service and our recognition in almost all main stream media, as highlighted below, we also maintain an average Trust Score of 4.7/5 with Trustpilot from over 15,000 independent customer reviews.
We design, build and operate all our systems allowing us to ensure the availability and security of our platform while also allowing us to rapidly respond to changes in market conditions. We've insured over 8 million customers using our platform.
We take service seriously, all our customer service agents undertake at least three months of training including obtaining a Foundation Insurance Test from the Chartered Insurance Institute with most moving on to obtain a Certificate in Insurance.
We currently operate four brands in the UK, one of which also operates in Ireland. Please select the brand name below to find out more.
We go above and beyond to provide great quality services, click here to read our Trust page which will help you understand the certifications, regulations and relationships we use to keep our customers and partners safe along with the awards and recognition of our work.
With a wealth of experience we bring a new perspective to insurance broking. We harness technology, which we design and build, to provide detailed insights into the risks that we handle for our underwriters. At the same time we bring new thinking to the term "Customer Loyalty" where we combine exceptional customer service with tangible rewards for our clients. Our people are our assets and our assets are brilliant, they bring dedication and enthusiasm into the office daily!